Shipping Policy

Last Updated: June 2026

PackSmith Gear operates the website scrubpantswear.com and is an OEM & private label manufacturer of premium medical apparel, serving customers in the United States, Canada, United Kingdom, Australia, and Europe.

Processing Time

Standard orders are typically processed within 2–5 business days.

Private label, OEM, and customized manufacturing orders may require additional production time depending on order quantity and customization requirements.

Shipping Destinations

We currently ship to:

• United States
• Canada
• United Kingdom
• Australia
• European countries
• Selected international destinations

Estimated Delivery Times

Delivery times vary by destination and shipping method.

• Express Air Shipping: 5–12 business days
• Standard International Shipping: 7–20 business days

Delivery estimates may vary due to customs clearance, local courier delays, weather conditions, or other factors beyond our control.

Order Tracking

Tracking information will be provided when available after shipment.

Customs and Duties

International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities.

Contact

For shipping inquiries:

Email: packsmithgear@gmail.com

If you are looking to build your own scrub brand or need a reliable manufacturing partner, we are here to support you from start to finish.